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Monday, March 28, 2005
 
Namesco Limited - "The scams uncovered".

 

http://www.names.co.uk/acquisitions.html 
"Recently, we have acquired a flurry of companies including SmartChoiceNet, AcademyNet, Namesweb Limited and Simply.com Limited with domain databases ranging from 300 to 92,000. The terms for acquisition have been different in all cases and we are very flexible in the way we can acquire a business - be it a Sole Trader, Partnership, Limited Company or other entity."

Namesco first came to my attention when they purchased the registrar Simply.Com the sale of which was quite a surprise to a good few people especially as Namesco are only a reseller and not a certified registrar.  Simply traded on the good reputation it had built up and did a lot of trade in co.uk domain names which it offered at a good low price.

Every directory that mentions simply does so with words of praise.  This now acts as a magnet to the skin that is all that is left of Simply.  Users can still purchase the domains at the Simply.Com price but what happens next is very strange.  The domain ends up with MelbourneIT an Australian registrar and the company that Namesco resell for.

When the renewal time arrives a simple matter-of-fact email goes out and the price is increased from the Simply.Com price by more than 122%.  Users will then discover that they will have to pay £10 (about $21) to release the domain for transfer plus pay the renewal fee at the new company.  This is often more expensive than staying.

The "Namesco Group" do not warn you of of this possibility (unfair practice but not necessarily illegal) and refuse to enter into negotiation with you on the subject.  At time of writing the author has yet to get a straightforward answer from Namesco on this matter.

The company in question is apparently "Names.co Internet plc" but the author has been unable to find any public records or stock information on them.  This leads one to the conclusion that perhaps this is a bogus name, company or front.  If so then the author has a giant sized scoop in his lap and that doesn't happen very often so other possibilities were explored. 

In the investigation one name that came up a lot was that of Jody Sanders who styled him/her-self as a "Software Engineer/Systems Analyst".  We can not be sure what the exact connection of this person is to the company but the author deeply suspected this was the company until finding some stock records for the company and the purchase of Larchland Ltd which lead to other more interesting details and disproving the fake company theory it also transpires that this public Limited Company is not listed because it has re-formed as a Limited Company called Namesco (it's current incarnation) but also to "Names.co Internet plc today changes its name to Triple Plate Junction plc and is to remain listed on the Alternative Investment Market of the London Stock Exchange" which is a confusing move at best but it seems more of an action to carry over the stock value to this "gold exploration company".  Did you follow all that?

Also swallowed up in this constant mish-mash is/was a company called "Webcall.com Limited".

Whatever else it is that Namesco do they purchase other companies and then use the customer base to extend their reach.  This is a normal and ethical business practice but it seems at time of writing that this company uses the good name and customer base of purchased companies to slam these customers into the inflated prices waiting behind the scenes.  Whatever else is going on Namesco Limited with a domain database the size of 92,000 they could earn themselves at least £920,000 in £10 transfer fees alone and by raising prices by 122% who knows how much they stand to earn from their ability to control that many customers.

 

The simply website www.simplynames.net/about/index.shtml shows the contact address which is no longer the offices of simply.com but of Namesco:

Namesco Limited
Britannia Court,
5 Moor Street, 
Worcester, 
England. WR1 3DB 
United Kingdom

So it could be argued that a realy suspiciouse and sceptical customer might be able to work it out.  Interestingly this address is the same office that the company Phase8 and others trade from:

http://www.phase8.com/contact.shtml 
Britannia Court
5 Moor Street 
Worcester 
England
WR1 3DB 

http://www.net2.co.uk/contact-net2.htm 
net2, 
Britannia Court, 
5 Moor Street, 
Worcester, 
England. 
WR1 3DB

http://www.e-comshops.com/contact.html 
c/o Phase8
Britannia Court
5 Moor Street 
Worcester 
England
WR1 3DB
United Kingdom

These also give the same address
http://www.cheapnames.co.uk/
http://www.123domainnames.co.uk/contactus.htm
http://www.namesweb.co.uk/contact.html
http://auction.names123.com/info/privacy.php

 

Applicable Laws

All is not lost if you live in the UK as there are a number of laws which you may be able to invoke in your quest to avoid paying the tricksters.

  • PRICES ACT 1974 and 1975
  • TRADE DESCRIPTIONS ACT 1968
  • MISREPRESENTATION ACT 1967
  • SALE OF GOODS ACT 1979 
  • SALE AND SUPPLY OF GOODS 1994 
  • SALE OF GOODS (AMENDMENT) ACT 1995
  • SUPPLY OF GOODS AND SERVICES ACT 1982
  • UNFAIR CONTRACT TERMS ACT 1977

 

Report the Scam

If you feel that what has happened is a con or you have lost out to similar bad practice then you should also contact http://www.ripofftipoff.net/e_cons.htm and hopefully save a few other people from falling into the same trap as yourself.

Whatever you do and whoever you tell you should raise the alarm when a you have been the victim of a scam.  

You local Citizen Advice or Government-Backed Trading Standards Group may also be able to provide support.

 
Comments:
I'd just like to say thankyou to this site. Due to reasons I shall not go into besides saying your advice was central to it all I have saved a small fortune by escaping these guys.
 
Simply.com Limited: http://www.simply.com/
SmartChoiceNet: Purchased / nolonger beileved active
AcademyNet: Purchased / nolonger beileved active
Phase8: http://www.phase8.com/contact.shtml
net2: http://www.net2.co.uk/contact-net2.htm
Cheapnames http://www.cheapnames.co.uk/
123domainnames: http://www.123domainnames.co.uk/contactus.htm
names123: http://www.names123.com/
Namesweb Limited: http://www.namesweb.co.uk/contact.html
and a domain auction: http://auction.names123.com/info/privacy.php
 
Evil Evil Evil
 
Names.co Internet PLC was a bonefide LSE listed company, which is now known as Triple Plate Junction PLC. Namesco Limited was formed from the PLC and has grown both organically and through acquisition to provide award winning services to over 160,000 customers. Namesco is known throughout the industry for providing not only excellent technical services, but also first rate customer care, being one of the only major providers to own it's own in-house call centre.

Namesco's domain renewal rates are published quite openly on the site : http://www.names.co.uk/pricelist/renewals.php . You will also notice a "tell the boss" section, where feedback is received, read and actioned directly by the owners of the business along with many 0845 contact telephone numbers where users can speak to Namesco directly.
 
if ever there were some links that were scams those two are!
 
You lot are a bit dim aren't you.

This is exactly the same thing with all the other hosting providers in the UK.

Melbourne IT and Nominet are Global ICANNS registrars, basically they are the companies that are responsible for domain names.

Try looking into other hosting providers not that im bigging up namesco but they are just another company. Like fast hosts and one to one.

Sorry but this doesn't give enough evidence that this company is bogusand if anyone else thinks that then its their oppinion.
 
If Namesco is not a slime-pit, then why did they grab a domain name that I searched in order to sit on it? I didn't know they existed until I did a whois on the domain that should have been available to the local non-profit org that I work for, but which is sitting unused (with a faked personal site page, empty except for some ads) while we have to make do with a hyphenated name. Death to the creeps.

Don't search on any registration site! Ever! Some slimebag will grab it.
 
These shitbags stole money from my account by obtaining my bank details fraudulently.look out we are on to you!!!!!!!
 
Namesco are a bunch of rip-off merchants.I bought a .org domain from them (Iwas new to the game then) which sot me £9 + VAT, so it was already over-priced.

When I came to renew it, they wanted £29 + VAT!! That's a 300% INCREASE. If I leave them it will cost me another £12 'transfer fee'.

I complained and received a call from some woman who tried to justify their prices and claimed also that she was unaware of the bad press her company are getting. She promised to email me with a solution but has not done so, despite repeated contact from me.

Seriously, don't go near these people and please, warn others to avaid them at any opportunity, They will rob you blind if you let them.
 
Nasty People!


Cost me 300% to renew and I had to renew before I could leave as they have a 60 day waitig time - my domain was due to renewal in a month and a bit so if I did not renew I would lose the domain.

Now I am paying £12 to just move away from them.

*** So expensive renewals.

*** 60 day scam so you CAN NOT leave unless you have 60 days or more renewal time.

*** Plus £12 to move away from them.

I would recommend UKREG!

Feel robbed now :(
 
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"60 day scam so you CAN NOT leave unless you have 60 days or more renewal time"

That's actually the registry rules - you can't transfer a gTLD within 60 days of purchase or any renewal date


 
Demon have just sold my domain name to these people .. for demon read Cable and Wireless. They want £29.00 for registering my Domain for 1 year ( its a .COM) they will not let me buy more than one year at a time. at Fasthosts I can buy 5 years renewals for the price of one of this crowd. The most disgusting thing is Cable and Wireless wrote to us one week before they sold us .. there was nothing we could do .. There are no morals whatsoever in these big businesses .. they should all be broken up
 
They're trying the same with me RobertSpencer. I didn't even get a letter off Demon.
 
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